Refund & Cancellation Policy
Last updated: July 5, 2026
This policy explains how cancellations and refunds work for Influvine's paid plans (Solo, Growth, Agency). It's part of our Terms of Service.
1. Cancelling your plan
You can cancel your subscription at any time from Settings or the Pricing page in the app, or through the Lemon Squeezy billing portal linked there. Cancelling stops future renewals — you keep access to your current plan's features until the end of the billing period you already paid for, then your account moves to the Free plan.
2. Refunds
Subscriptions are billed monthly in advance and are generally non-refundable for the portion of the month already used. If you cancel partway through a billing period, you won't be charged again, but we don't prorate or refund the remainder of that period.
That said, if you were charged in error (for example, a duplicate charge, or you meant to stay on the Free plan) or you're unhappy with the Service shortly after subscribing, contact us within 7 days of the charge at billing@influvine.com and we'll review it — we'd rather make it right than have you stuck with a charge you didn't want.
3. Plan changes
Upgrading takes effect immediately, and you're billed the new plan's rate on your next billing date (or immediately, depending on how the change is processed by Lemon Squeezy). Downgrading takes effect at the start of your next billing period — you keep your current plan's allowance until then.
4. Failed or disputed payments
If a renewal payment fails, we may retry it or downgrade your account to the Free plan until payment succeeds. If you dispute a charge with your bank or card issuer, please contact us first at billing@influvine.com — most billing issues can be resolved faster that way than through a chargeback.
5. Contact
Billing questions of any kind: billing@influvine.com.